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The Force Awakens and Big Data Management

There is no bigger movie than Star Wars: The Force Awakens. We waited for it, imagined it, experienced it, saw it again, and some of us again and again. I work in the data management space. Recently, I’ve spent a lot of time pondering the challenges and the opportunities of cohesive Big Data Management. As […]

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Honor Your Customers by Embracing Social Insights

Yesterday, I stumbled into China Wok with an  iPhone in my left hand and an iPad in the right. I had precious little time before my conference call was to begin, and my hurry was obvious from my abrupt entrance. The owner looked up and grinned. She quickly shouted to the cook “Chef Special Pad […]

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The Case for Data Centric Security

If your job is securing data, it’s growing harder to get a good night’s sleep. According to Forbes, the financial cost of a major data breach “may reach as much as $18 billion, once all is said and done.” The frequency of data breach incidents continues to increase. The cost per lost record is rising […]

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American Idol Experience

Don’t let doubt drown your gift

Traffic was sparse on the interstate last Saturday. The sun was only halfway up and my son rode shotgun, strumming his ukulele. We were making good time. My heart raced. “You know, son, I may just sit this one out,” I murmured, half under my breath. “What? No dad, you can’t. This may be our […]

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Printer Friends HP cartridges

Why We Need Each Other

What happened to me today goes beyond coincidence. I can’t claim to calculate the mathematical odds of such a thing happening, yet happen it did. At first, it will seem a small thing, a minor nuisance, a daily irritation like so many we all face. This morning, I stood toe to toe with our collective […]

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Bronco's Manning receives football vs. Seahawks

Winning the Social Media Super Bowl

I’ve been a football fan since the Colts were in Baltimore and the Raiders played in LA. So this time of year, thoughts of the NFL playoffs are always blitzing away in the back of my mind. I’ve recently started a new position, as Senior Director of Social Media Marketing for Informatica. And as I […]

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Favorite Tweets of 2013

If you’re like me, 2013 was an era of both angst and accomplishment, of both sweetness and struggle. As in years past, one of the richest sources of steady inspiration was encouraging guidance that friends shared on Twitter. I wanted to end the year by sharing a few of the tweets that helped me focus […]

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Symantec Makes the World a Better Place

Today is my last day at Symantec, where I’ve been for many years. In honor of their work, I wanted to post an open letter I wrote to my coworkers, who are precious to me. Hello friends, Though I leave Symantec today, I remain deeply proud of your vision and promise. You are the “good […]

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Social Data Intelligence: An Altimeter Group Report

I recently had the privilege of working with Susan Etlinger and Altimeter Group on their Social Data Intelligence research project.  In their report, they discuss how enterprise-class companies use social data to drive business success. I am honored to have our team featured in a Case Study within the report. Our mission is to connect every social […]

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Top 10 Traits of Great Leaders

What makes a great leader? Is it a way with words or courage under fire? Is it a strong hand and a soft heart? Is it a formidable stance or an indomitable will? All these things matter, of course. But I suggest that great leadership comes from within. I believe it’s forged in humility and […]

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